Privacy Policy
ESS Mobile by BK DCB & Jasaraharja Putera
Effective Date: 20 November 2023
Jasaraharja Putera cooperated with BK DCB (Bangun Kapasitas & Digital Cerdas Berbagi) ("we,"
"us," or "our") operates the “ESS Mobile" application (the "App"). This Privacy
Policy outlines the types of personal information we collect, how it is used, and the choices you have regarding
that information.
1.1 Information You Provide:
- We are not collecting any registration regarding of our users. Registration will be occured by ESS/ERP
Representative of Jasaraharja Putera. Your account will be notified in your employment or work email.
- When you use certain features of the App, we may collect personal information such as your name, work email, and
other contact details that already provided.
1.2 Automatically Collected Information:
- We may automatically collect information about your device, including but not limited to your device type,
operating system, and IP address.
1.3 Usage Information:
- We may collect information about how you use the App, including the pages you view, the features you use, and
the actions you take.
We may use the information we collect for the following purposes:
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To provide and improve the App's functionality.
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To communicate with you, respond to your inquiries, and provide customer support.
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To analyze usage patterns and improve the App.
3.1 Hosting Services:
- We may engage third-party hosting providers to store and manage the data we collect. These providers adhere to
industry-standard security measures to safeguard your information. By using the App, you consent to the storage and
processing of your information by these hosting services.
3.2 Analytics Service:
- We use analytics services to better understand how users interact with the App. These services may collect
information such as your device type, operating system, and usage patterns. The data collected is used to analyze
and improve the performance and user experience of the App. Our analytics providers may use cookies or similar
technologies to gather this information. You can opt out of analytics tracking through your device settings or the
App's settings.
3.3 Legal Compliance and Protection
- We may disclose your information if required by law or in response to a valid request, such as a court order or
government demand. We may also disclose your information when necessary to protect our rights, privacy, safety, or
property.
4. Safeguarding Your Information
We maintain reasonable administrative, physical and technical measures to protect the confidentiality and security of
your personal information. Unfortunately, no website is completely secure. Therefore, we cannot guarantee that your
personal information will not be disclosed, misused or lost by accident or by the unauthorized acts of others.
5. Account Deletion
You have the right to request the deletion of your account and associated personal information in ESS Mobile. To
initiate the account deletion process, please contact ESS/ERP Representative at ess-support@jrp.co.id. Please note that deleting your account may result in
the loss of access to certain features and content within the App.
5.1 Retention Information
- We may retain certain information even after your account is deleted, as required or permitted by law. This
includes information necessary for legal, accounting, or security purposes.
5.2 User Responsibilities
- Before requesting account deletion, it is your responsibility to ensure the preservation of any data you wish to
keep. We are not liable for any loss of data resulting from the deletion of your account.
6. Non-Employer's Privacy
This App is not intended for use by individuals outside ESS/ERP Jasaraharja Putera except by cooperated companies, Google Playstore or Appstore representative for development, testing and app
verification.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any
material changes by posting the updated Privacy Policy on your email and the App.
If you have any questions or concerns about this Privacy Policy, please contact us at ess-support@jrp.co.id.